Type of Software: Billing Rectification Manager (BRM), Optimal Pricing (OP), eBill, Bill Review Tool (BRT), Workflow Management System (NAVIUS).
Markets Sold into: All companies with a complex commercial offer and a large number of customers/invoices produced: telecom operators (mobile, fixed wired, cable, ISP, etc.), utilities (electricity, gas, water, etc.) USPs:
- Short implementation effort.
- Easy integration within the company IT system (ERPs, Comissions, AR, Datawarehouse)
- Different format of the regenerated bill.
- Compatible with major billing systems.
Business Benefits: - Improve customer service, facilitating a faster, more coherent and correct response regarding the customer’s invoicing claims. This way, the level of customer satisfaction is increased.
- Commercial product aligned with the current tendency to optimize the management of the operator’s existing customer base by improving customer care and increasing the revenue per customer (ARPU).
- The product suite is especially designed for telecom operators that are aiming to maximize revenue at the same time as they care for their customers, reducing CHURN and increasing LOYALTY.
- The ABACUS BILLING MANAGER® suite complements existing legacy systems. Its flexible design and ease of configuration through the use of rule engines and parameters make it easy to adapt to the specific business processes of each operator, at the same time as it can be integrated with any existing systems map.
ABACUS BILLING MANAGER® BRM (billing rectification manager): a tool that automates the rectification and recalculation of issued invoices. ABACUS BILLING MANAGER ® BRT (bill review tool): a tool that supports the bill review process. ABACUS BILLING MANAGER ® eBill (electronic bill): a tool for processing of invoices in various electronic formats. ABACUS BILLING MANAGER ® OP (optimal pricing): a tool for repositioning of customers in the most advantageous pricing plan. |